Privacy Policy

Miart Wooden operates this store and website, including all related information, content, features, tools, products, and services, to offer you, our customers, a personalized shopping experience ("Services"). Miart Wooden is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and share your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you or another individual, or can be reasonably linked, directly or indirectly, with you or another individual. Personal information does not include information that is anonymized such that it cannot identify you or reasonably be linked to you, or information that has had identifying parts redacted. Depending on how you interact with the Services, your location of residence, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

  • Contact information such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information such as credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account information such as your username, password, security questions, preferences, and settings.
  • Transaction information such as items you added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, and your past transactions.
  • Your communications with us such as information you share in your communications with us when submitting a customer support request.
  • Device information such as information about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage information such as information about your interaction with the Services, including when and how you interact or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, for example, when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
  • Automatically through the Services, for example, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, for example, when we enlist the help of service providers to provide certain technologies, or when they collect or process your personal information on our behalf;
  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

  • To Provide, Personalize, and Improve the Services. We use your personal information to fulfill the contract we have with you, process your payments, ship your orders, remember your preferences and products of interest, send you notifications related to your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience, such as product recommendations based on your purchases. This purpose may also include using your personal information to better personalize and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes (e.g., to send you marketing, advertising, and promotional communications via email, text message, or postal mail) and to show you online advertisements for products or services on the Services or other websites, based on your previous purchases or items you have added to your cart and other activities on the Services.
  • Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraud, illegal, harmful, or malicious activities, protect public safety, and ensure the security of our Services. When you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password, or other access information with others.
  • To Communicate with You. We use your personal information to provide you with customer support, respond quickly, provide effective services, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to conduct or participate in legal discovery processes, to pursue potential or existing litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Examples of such circumstances include:

  • Sharing information with other third parties that provide services on our behalf (e.g., information technology management, payment processing, data analytics, customer support, cloud storage, shipping, and delivery services), Shopify, and vendors.
  • Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertising based on your online activities with different vendors and websites, through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to request that your information not be shared for targeted advertising and marketing based on your online activities on different vendors and websites.
  • When you direct, request, or with your explicit consent, in cases where certain information is shared with third parties; for example, sharing information for product shipping to you, or if you use social media widgets or login integrations.
  • Sharing information with our affiliates or between other entities within our corporate group.
  • In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, the rights of our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve the Services to you. The information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services to you. Additionally, to protect, grow, and improve our business, we utilize certain advanced Shopify features that leverage data and information from your interactions with our store, other merchants, and Shopify. To enable these advanced features, Shopify may use personal information collected regarding your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for the processing of your personal information and for responding to your requests to exercise your rights regarding its use for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please see Shopify Consumer Privacy Policy. Depending on your place of residence, you can exercise certain of your rights regarding your personal information via the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not make any guarantees or accept any responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information located on such sites. The inclusion of such links on the Services does not imply any endorsement of the linked platforms or their owners or operators, unless expressly stated otherwise on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in your jurisdiction of residence. If you believe your child has provided us with personal information, please contact us using the contact information below to request deletion of such information. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as those terms are defined under applicable law.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you send to us may not be secure during transmission. Therefore, we recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide you with the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have all or some of the rights listed below regarding your personal information. However, these rights are not absolute and may apply in certain circumstances, and we may deny your request where permitted by law.

  • Right to Access/Information. You may have the right to request access to the personal information we hold about you.
  • Right to Deletion. You may have the right to request the deletion of personal information we hold about you.
  • Right to Correction. You may have the right to request the correction of inaccurate personal information we hold about you.
  • Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and with certain exceptions, to request that this copy be transferred to a third party.
  • Managing Communication Preferences. We may send you promotional emails, and you can opt out of these emails at any time by using the unsubscribe option in these emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise these rights at points indicated in the Services or by contacting us through the contact information provided below. For more information on how Shopify uses your personal information and other rights you may have, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable laws, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we require the agent to prove to us that they are authorized to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact information below. Depending on your place of residence, you may have the right to appeal our decision or to file a complaint with your local data protection authority by contacting us through the contact information below.

International Transfers

Please note that we may transfer, store, and process your personal information outside of the country where you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent agreements published by the relevant UK competent authority, unless the data is transferred to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide any necessary notifications in accordance with applicable laws.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise a right you have, please call the number or email tuzunoglu@miartmimarlik.com or contact us at 23 Nisan, Bursa, 16130, TR